Shipping policy

3. Shipping Policy

Shipping Policy

Thank you for shopping with Nailio.store.

We proudly offer Free Worldwide Shipping on every order.

Processing Time

Orders are typically processed within 1–2 business days after payment confirmation.

Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

Estimated delivery:

7–10 business days

Delivery estimates may vary depending on destination, customs processing, weather conditions, or local courier operations.

Shipping Cost

FREE Shipping Worldwide

No minimum purchase is required.

Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking information.

Tracking information may require 24–72 hours to become active.

Customs & Import Duties

International customers are responsible for any customs duties, taxes, or import fees imposed by their country's regulations.

Delayed Shipments

Occasionally, shipping delays may occur due to circumstances beyond our control.

If your package has not arrived within the expected timeframe, please contact our support team and we will gladly investigate.

Lost Packages

If a shipment is confirmed lost during transit, we will arrange either:

  • A replacement shipment, or
  • A full refund

depending on the circumstances.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping addresses.

We are unable to guarantee replacements or refunds for packages delivered to incorrectly provided addresses.

Contact

Support Email:

support@Nailio.store

Phone:

+1 (604) 886-8057